Public Perception and Assessment of Primary Healthcare Service in Mbaukwu Community of Awka South Local Government Area, Anambra State, Southeast Nigeria
Background: This research work focused on public perception of primary health care service in Mbaukwu community of Awka South Local Government Area of Anambra State, southeast Nigeria. Methods: A cross-sectional survey research design was used for the study. Cluster and simple random sampling techniques were adopted to select 180 study participants’. Quantitative data was generated via questionnaire and was complemented by qualitative data via in-depth interview which helped to corroborate findings or otherwise. The Statistical Package for Social Sciences (SPSS) software was used for analysis while research hypotheses were tested using chi-square statistic. Results: The study found that awareness about appropriate benefits and roles of primary healthcare service in a community setting like Mbaukwu were well understood and anticipated by members of Mbaukwu community. It was also found that numerous problems like inadequate health staff and facilities confront primary health care service. The situations lead to low public rating of performance and poor utilization of primary health care facilities in the area. Conclusion: The research recommended that both government and community members have roles to play to reduce problems of primary health care service as fully articulated in the paper.
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